Cancel private health insurance
To cancel a private health or dental insurance policy you need your policy number and the date you want the cover to end.
What to look out for
- If you are taking out a new policy, start it before this one ends — a gap in cover can mean existing conditions are excluded from the new policy.
- If you are part-way through treatment, ask in writing what will and will not be covered after the end date.
- Have an outstanding claim? Submit it before the end date and keep a copy.
- Cancel any add-ons such as dental or travel cover separately if they are held under a different policy number.
FAQ
- Can I cancel part-way through the year?
- Usually yes, subject to the notice period in your policy. Check your policy documents, as some premiums are payable for the full year.
- Will I lose cover for a condition if I switch insurer?
- Possibly. New policies often exclude pre-existing conditions, so ask the new insurer in writing what will be covered before you cancel.