Workplace grievance letter
In a dispute at work it is important to put your position in writing. This letter sets out the situation in businesslike terms and proposes a resolution.
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What to look out for
- Stay factual and businesslike. Describe what happened and when, without accusations.
- Give specific dates and events: it makes your letter far stronger if there is a formal process later.
- Always propose a resolution. It shows you are being constructive.
- Check whether your employer has a written grievance procedure and follow it; Acas also publishes a free code of practice on handling grievances.
- Send by recorded delivery and keep a copy — in a workplace dispute the paper trail matters.
FAQ
- Why put this in writing?
- In a workplace dispute the record counts. A businesslike letter shows that you raised the matter seriously and properly, with a date attached.
- Can I get advice on this?
- For a serious dispute, speak to your union, Acas, Citizens Advice or your legal expenses insurer. This letter is intended as the first formal step on the record.