Ask for your deposit back
Not getting your deposit back after the end of your tenancy? This letter formally requests the money and sets a deadline.
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What to look out for
- A landlord can normally only deduct for damage or unpaid rent, not for fair wear and tear.
- Do you have a check-out report or dated photographs from when you moved out? Keep them as evidence.
- Your deposit may be held in a government-approved tenancy deposit protection scheme. If it is, that scheme usually offers a free dispute resolution service — ask the landlord or agent which scheme holds it.
- Send by recorded delivery, so it is clear when your fourteen-day deadline started to run.
FAQ
- How quickly should I get my deposit back?
- Where the deposit is held in a protection scheme, the scheme sets the timescales and rules — check its guidance. This letter in any case sets a clear fourteen-day deadline.
- What if the landlord does not reply?
- This letter is a good first step and useful evidence later. If there is no reply, raise it with the deposit protection scheme if one holds the money, or take advice from Citizens Advice about a claim.